Blocking Specific MAC Addresses by Group
There may be instances where a device needs to be blocked from utilizing your Wi-Fi. Maybe there is an abuse of data use or something else. In those cases, you can block the device from connecting by blacklisting the MAC address
You may follow the instructions below when:
- You use Group Settings and need to block specific device(s) from accessing your Wi-Fi.
- Log in to InControl2.
- Navigate to and hover over the tab. Click on .
- Click on the you are blocking a device(s)from accessing.
- Navigate to and choose .
- In the box, you need to block. This will block each of the MAC addresses entered from accessing the specific SSID on all routers using that SSID in your account. Last, click on then click on .
Note: Blocked device will not receive any notification as to why they are unable to connect. Beware of possible complaints by end user.